Privacy policy
ROMELIQ data map — updated September 8, 2026
This policy explains how information may move when you browse romeliq.com, create an account, purchase a product, use privacy controls, subscribe, or contact the ROMELIQ care desk.
Zone 1 — Information you provide
- Identity and contact: name, email, telephone number, billing details, and delivery details.
- Order and account: purchased items, discounts, payment status, returns, account credentials, saved preferences, and support history.
- Communications: messages, survey or review content, marketing selections, and information you choose to send us.
Zone 2 — Information collected through use
Store systems may receive IP address, browser type, device identifiers, cookie data, referring pages, viewed products, cart activity, checkout activity, approximate location derived from network information, and interactions with store messages. Payment providers generally handle full payment credentials through their own secure services; we receive the transaction information needed to manage the order.
Zone 3 — Why information is used
We use appropriate information to operate and personalize the storefront; authenticate accounts; process payments; confirm, fulfill, and deliver orders; provide support; manage returns; prevent fraud and misuse; secure and troubleshoot services; maintain business records; meet legal duties; measure performance; improve shopping journeys; and send marketing where consent or another permitted legal basis applies.
Zone 4 — Who may support processing
Information may be shared with Shopify and with providers supporting payments, fraud prevention, hosting, analytics, advertising, communications, customer service, fulfillment, delivery, and cloud storage. It may also be shared with professional advisers, a successor in a business transaction, or authorities when legally required. Each recipient handles information under its own role and applicable obligations.
Zone 5 — Cookies, advertising, and choices
Cookies and similar tools support cart and checkout functions, security, remembered preferences, measurement, and—where enabled—relevant advertising. Depending on where you live, use the cookie banner, privacy-choice or data-sharing opt-out page, browser controls, recognized Global Privacy Control signals, or email unsubscribe links. Blocking essential cookies can prevent parts of the store from working.
Zone 6 — Retention, transfers, and security
Information is kept for the period reasonably needed to complete orders, provide service, maintain accounting and legal records, prevent fraud, and resolve disputes. Shopify and other providers may process information in other countries using safeguards required for their roles. We use reasonable administrative and technical protections, but no online transmission or storage system can be guaranteed completely secure.
Zone 7 — Your privacy requests
Depending on local law, you may request access, correction, deletion, portability, restriction, or objection; withdraw consent; opt out of certain sale, sharing, or targeted advertising; or appeal a response. We may request information needed to verify identity and protect the account. An authorized agent may need to demonstrate authority. Valid requests will not receive discriminatory treatment.
Zone 8 — Children, updates, and contact
The store is not directed to children who cannot independently consent to online data processing under local law, and we do not knowingly collect their information. We may update this policy when store services or legal requirements change. Email support@romeliq.com with “Privacy Request” in the subject line. Where local law provides it, you may also contact the relevant privacy or data-protection authority.